Whether you’re just beginning your flooring journey or ready to make a decision, a consultation with our experts is the perfect way to get started. We offer both online video and showroom appointments to cater to your preferences.
Book Online
Video Consultation
An online video consultation is an excellent way to explore your flooring options. We’ll guide you through our collection, show samples, and discuss your space’s needs. Get expert advice on product selection and technical considerations to ensure the right choice for your project.

What to Expect:
- Personal consultation from our team
- Guided product selection based on your style and space
- Expert advice on fitting, maintenance, and technical details
- No obligation to purchase – this is a free service!
It’s easy to book your video call:
- Choose your preferred appointment slot
- Provide your name, email, phone number, and location
- Once confirmed, we’ll send you an email with a link to join the video call
We look forward to meeting with you and helping you find the perfect wood flooring for your space!
Showroom Appointment
If you’re located in the North East, our showroom, The Vault, is the perfect place to experience our flooring collection in person. Explore over 300 samples, use our state-of-the-art visualisation tools to see how floors will look in your space, and receive expert advice in a one-on-one consultation.

What to Expect:
- Explore our curated selection of wood flooring
- Use our visualisation tools to view floors in your space
- Get personalised advice on product selection and fitting
- One-on-one consultation with our flooring experts
It’s easy to book your showroom appointment:
- Choose your preferred appointment slot
- Provide your name, email, phone number and address
- Receive a confirmation email once we have your request
- We’ll contact you to confirm the appointment details
We look forward to welcoming you to The Vault and helping you find your perfect floor!